Certified International Production and Operation Management



Available Online Belajar Mandiri (Asinkron) atau Real Time dengan Live Training (Sinkron)

Course,: Rp 6,900,000

Exam Certification : USD 500.- per participant



Descriptions  Local business organizations are confronted with increasing global competition. To face up to these challenges, managers and decision makers need to fully understand the role of the operations function and its impact on competitiveness.

Production and operations management involves the integration of numerous activities and processes to produce products and services in a highly competitive global environment. Many companies have experienced a decline in market share as a result of their inability to compete on the basis of product design, cost or quality. Most now agree that world class performance in operations, i.e., in product design, manufacturing, engineering and distribution, is essential for competitive success and long term survival.

Participants will learn how enterprises can  organize and manage resources (manpower, technology, facilities, and materials), and the course covers concepts, procedures, and technologies used in designing and managing operational processes in both manufacturing and service-oriented organizations, with emphasis on informed decision-making and the use of analytical tools effectively and efficiently to create and

deliver products and/or services that respond effectively to customer requirements and expectations.

This course considers the operations from a managerial perspective. We will consider key performance measures of operations (productivity, quality and response time) as well as important concepts for improving the performance of operations along these dimensions. At the end of the course participants s will have a fair understanding of the role Production and Operations Management plays in business processes. Emphasis is given both to familiarization of various production processes and service systems, and to quantitative analysis of problems arising in the management of operations.

This course examines the functional area of production and operations management as practised in the manufacturing industry. The course includes decision- making, capacity planning, aggregate planning, forecasting, inventory management, distribution planning, materials requirements planning (MRP), project management and quality control.

The AAPM® certification process, administered by GAFM Board, identifies to the public that those individuals who have been authorized to use the AAPM® certification marks in the globe have met rigorous professional standards and have agreed to adhere to the principles of integrity, objectivity, competence, fairness, confidentiality, professionalism and diligence when dealing with clients.



Upon successful completion of this course, students should be able to:


  • To grasp the challenges and constraints confronting companies competing in a global business environment.
  • To fully appreciate the role and contribution of Operations Management in achieving organizational competitiveness.
  • To understand and apply systematic approaches (both quantitative and qualitative) in the design and implementation of operating systems.


  • Demonstrate an awareness and an appreciation of the importance of the operations and supply management to the sustainability of an enterprise.
  • Demonstrate understanding of project management.
  • Demonstrate an awareness of the importance of facility layouts.
  • Explain the importance of quality control.
  • Apply techniques to measure quality control.
  • Demonstrate understanding of the problems of waiting lines.
  • Demonstrate an understanding of the principles of just-in-time systems.
  • Explain the importance of forecasting.
  • Demonstrate the ability to         apply  some mathematical forecasting techniques.
  • Demonstrate an understanding of the concept of aggregate planning.
  • Demonstrate an understanding of the problems involved in inventory management.
  • Demonstrate an understanding of the principles underlying materials requirements planning.
  • Develop materials requirement schedules.
  • Demonstrate an understanding of the concepts of operations scheduling




Course Contents and Descriptions



Segment 1:


Introduction to Operations and Competitiveness

Business Strategy and Operations

Introduction to Operations and Supply Chain Management

Project Management


Segment 2:


Manufacturing Processes and Facility Layout

Service Processes and Waiting Lines

Product Design

Quality Management


Segment 3:


Lean Manufacturing

Demand Management and Forecasting

Aggregate Sales and Operational Planning

Inventory Control


Segment 4:


Material Requirements Planning

Capacity Planning




  • Presentation
  • Discussion
  • Case Study
  • Exam


Target Audience

  • Production Managers
  • Operation Managers
  • Supply chain and Logistics Managers
  • Business Managers
  • Logistics and operation staff



Metode pelatihan  online dapat dilakukan dengan dua metode dimana Peserta dapat memilih  metode yang sesuai. Metode tersebut adalah :

  1. Metode Peserta Belajar Online Mandiri  (Asinkron) yaitu:
  • Peserta mendownload materi pelatihan (dalam bentuk file PPT/PDF/video) dan belajar mandiri dengan waktu belajar diatur sendiri oleh peserta.
  • Masa aktif tayang setiap materi pelatihan 4 minggu dengan disediakan konsultasi maks 4 jam online dihitung sejak materi mulai ditayangkan.
  • Apabila diperlukan peserta dapat diskusi atau konsultasi terkait dengan materi yang akan difasilitasi oleh konsultan/trainer dari PT Expertindo melalui berbagai media seperti Google Meet, Zoom, Microsoft Teams, Team link, atau WhatsApp sesuai dengan kesepakatan.
  • Tersedia paket harga khusus jika ada beberapa orang mendaftar untuk training yang sama dan dari perusahaan yang sama
  1. Metode Live Online Training (Sinkron)   yaitu:
  • Instruktur mengajar secara LIVE dengan durasi 8 jam perhari selama 2 hari secara terjadwal
  • Media Live training dapat menggunakan Google Meet, Zoom, Microsoft Teams atau Team link.
  • Tersedia harga khusus jika training yang sama diikuti oleh beberapa peserta dari perusahaan yang sama

Ketentuan  Online  Training 

Persiapan Peserta

  • Dianjurkan menggunakan laptop, bukan smartphone.
  • Koneksi internet yang stabil.
  • Buku dan alat tulis.
  • Peserta menginstall aplikasi sesuai yang akan digunakan, sebelum jadwal training berlangsung. Untuk yang mempunyai kesulitan, bisa menghubungi staff kami sebelum jadwal training berlangsung

Platform yang digunakan

  • Beberapa alternative platform Zoom, Google Meet, Microsoft Teams,  Team link atau Webex untuk conference live training
  • Google Classroom untuk memuat materi, tugas dan dokumen lain yang dapat diakses peserta dengan link dan kode kelas yang akan diberikan oleh penyelenggara sebelum pelaksanaan training.

Cara masuk ke video conference

  • Penyelenggara akan memberikan undangan berupa link.
  • Klik linktersebut, ikuti arahan selanjutnya.
  • Anda akan dibawa masuk ke dalam video conference.
  • Petunjuk lebih rinci, lihat DI SINI

Investasi dan Fasilitas

  1. Course Fee Rp 6.900.000,00
  2. Exam Fee USD $500,-
  3. Biaya belum termasuk PPN 10%
  4. Modul online training
  5. Certificate training Hardcopy dan atau Softcopy



Lead Instructor


 American Academy Certified Consultant

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